Data protection principles

Data protection and data security for our customers and users is a high priority for us. Therefore, we take the protection of personal data during all business processes very seriously. Data protection and information security form part of our corporate policy.

Information on the collection of personal data

In the following sections we inform you about the collection of personal data when using our website. Personal data are all data that make a natural person identifiable, either directly by name or indirectly by additional information.

The person responsible pursuant to Art. 4 Para. 7 of the EU Data Protection Basic Regulation (DS-GVO) is T.M.A. Handelsgesellschaft mbH, An den Breiten, D-01454 Leppersdorf. You can contact our data protection officer at datenschutz@tma-milk.com or by writing to us at our postal address marked "To the data protection officer".

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. We delete the data arising in this connection once storage is no longer necessary or, if we are obliged for legal reasons to retain the data, we restrict processing.

If we wish to use third party service providers for individual functions of our offer or use your data for advertising purposes, we will inform you in detail about the respective processes below. In this context, we also mention the defined criteria of storage duration.

Your rights

(1) You have the following rights in relation to the personal data concerning you:

• Right to information,
• Right of correction or deletion,
• Right to restrict processing,
• Right to object to the processing,
• Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Collection of personal data when visiting our website

When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO)

• IP-address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (concrete page)
• Access status/HTTP status code
• amount of data transferred in each case
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software.

In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using and through which certain information is transmitted to the site that sets the cookie (in this case, by us). Cookies cannot run programs or deliver viruses to your computer. They serve the purpose of making the Internet offer altogether more user-friendly and effective.

Cookies

This website uses the following types of cookies, the scope and function of which are:

• Transient Cookies
• Persistent Cookies

Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called Session-ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

Furthermore we use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you will need to install an appropriate add-on, such as "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to private mode. We also recommend that you regularly delete your cookies and browser history manually.

Analysis tools

This website uses the analysis tool Matomo, an open source web-analysis-tool (https://matomo.org/).

Matomo uses so-called "cookies", which are text files that are stored on your computer and which enable us to analyse the use of the website. For this purpose, the usage information generated by the cookie (including your abbreviated IP-address) is transferred to our server and stored for usage analysis purposes, which serves to optimise our website. Your IP-address is immediately anonymized during this process, so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be disclosed to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree with the storage and evaluation of this data from your visit, you can object to the storage and use of this data at any time by clicking on the mouse. In this case a so-called opt-out-cookie is stored in your browser, which means that Matomo does not collect any session data. Attention: If you delete your cookie, this means that the opt-out cookie will also be deleted and may have to be reactivated by you.

You have the possibility to prevent that actions you have taken here are analyzed and linked. This will protect your privacy, but will also prevent the owner from learning from your actions and improve usability for you and other users.